Privacy Policy Overview
Your personal information security is our commitment
Introduction and Scope
This Privacy Policy explains how Solivareynta collects, uses, stores, and protects your personal information in compliance with Canadian privacy laws. It covers your interactions on our website and with our services.
By using Solivareynta, you consent to the practices described in this policy. We encourage you to review these details to understand your rights and options regarding your data.
Types of Data Collected
We collect only the information that is necessary to provide and improve our services, including contact details, communication records, and site usage data.
Direct Personal Information
- • First and last names collected during contact form submissions.
- • Email addresses provided for communication and support.
- • Phone numbers submitted for call-back requests or additional questions.
- • User-selected topics and request types during form completion.
- • Messages and content you submit to us for support or inquiry.
Automatic Collection Methods
- • IP address collection when accessing the site.
- • Browser type and device information for technical optimization.
- • Cookies and similar technologies for user experience improvements.
- • Interaction data for analytics and troubleshooting.
- • Geolocation used to understand broad service reach.
How Your Data is Used
Your information is used to provide services, respond to inquiries, enhance site security, and inform service improvements.
- • To respond to your requests and inquiries promptly.
- • For account management and record keeping where relevant.
- • To optimize the website experience for visitors.
- • For technical troubleshooting and problem resolution.
- • For analytics and service improvement purposes.
- • To comply with applicable laws and regulations.
- • To send you important updates, if consented.
Our Promise: We take reasonable steps to protect your data and process it lawfully, transparently, and within your control at all times.
Sharing and Disclosure
Your personal data will never be sold. Data is shared only with trusted service providers as necessary for website operation, subject to strict confidentiality measures.
Third-Party Providers
Some services (e.g., website hosting) use external providers with equivalent security standards. These partners are bound by confidentiality agreements.
Legal Requirements
We disclose data only if required by Canadian law, regulatory authority, or court order.
Statistical Data
Aggregated and anonymized statistics may be used for service analysis.
Your Privacy Rights
You may request access, correction, or deletion of your personal information as permitted by law. Reach out with your request at any time.
- • Request and obtain a copy of your data.
- • Ask for corrections to inaccurate data.
- • Request the deletion of your data.
- • Receive your personal data in portable form.
- • Object to processing under certain conditions.
- • Request restriction of certain data uses.
To exercise any rights, please contact us via the details provided below. We respond to requests within a reasonable timeframe.
Information Security
We use technical and organizational measures to safeguard data, limit unauthorized access, and ensure ongoing data protection.
Technical Security Measures
- • Data encryption during transmission to and from the site.
- • Regular security testing and vulnerability assessments.
- • Secure server infrastructure and network protection.
- • Ongoing monitoring for suspicious activities.
Organizational Security Approach
- • Employee confidentiality training and awareness.
- • Formal data access controls and procedures.
- • Incident response process in place.
- • Periodic policy reviews and risk assessments.
Data Retention Policy
Personal information is retained only as long as necessary for the purposes outlined. We delete or anonymize data securely once it is no longer required.
- • Account and registration records are stored securely.
- • Service usage details retained for optimization.
- • Messages and contact records kept for support.
- • Transaction support data held securely.
- • Consent-based marketing preferences managed respectfully.
Automatic deletion schedules apply when legal retention periods end.
International Data Transfers
If data is processed outside Canada, we ensure comparable safeguards and contractual commitments for your protection.
- • Data transfer only when required by service operation.
- • Safeguards include secure protocols and encryption.
- • Providers must adhere to Canadian privacy standards.
- • Contracts include privacy and security obligations.
Cookies Policy
We use essential and analytic cookies to help optimize site functionality. More details are available in our separate Cookie Policy.
Types of Cookies Used
- • Ensure basic site functions like navigation and access.
- • Analyze site statistics to improve user experience.
- • Remember user preferences for a tailored journey.
- • Support enhanced features that benefit you.
You can change cookie preferences at any time via settings.
Privacy Policy Updates
We may update this Privacy Policy periodically. Any changes become effective when posted to this page.
- • Material changes will be clearly communicated.
- • Review our site regularly for updates.
- • Your continued use means acceptance of new terms.
- • Policy date reflects the latest version.
Major updates will be announced promptly online.
Contact Us About Privacy
Reach us for privacy questions or to exercise your rights.
Solivareynta
240 Richmond Street West, Toronto, ON M5V 1V6 Canada
Phone: +1-985-406-1255
Email: content@solivareynta.com
Last updated: December 13, 2025
Effective from: December 13, 2025